Custom Ebikes Online – RETURNS POLICY

Customers will have an initial 7 day cooling off period where if they return the product to us, unused and in its original packaging Custom Ebikes Online will be able to refund the customer in full minus a restocking fee of 20%. Any warranty claims after this initial 7 days will only be liable for a replacement unless agreed by Custom Ebikes Online.

For all other warranty questions, please contact us via email at enquiries@customebikesonline.com or visit our warranty page.

Our warranty does not affect your statutory right

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